Last updated: 4 September 2023
1. Legal framework
The Services are operated by Azteco Holdings USA, Inc. (the “Company”, “We”), domiciled at 1716 12th Street, Santa Monica, CA 90404, USA and its subsidiaries.
2. Data that we collect and how we use it
Our overriding policy is to collect as little information (personal data included) as possible to ensure a private user experience when using the Services.
Data collection is limited to the following:
Buying a voucher: We collect personal information when you buy a voucher directly from Azteco. We use this information to process your order and to send you confirmation emails. We delete this information after 60 days and we do not share it with any third parties.
Redeeming a voucher: We collect personal information when you redeem a voucher. This includes the IP address of the device redeeming the voucher, the partner Services or browser used to redeem the voucher, and the wallet address that receives the bitcoin. We use this information to redeem your voucher and to send you bitcoin. We delete this information after 60 days and we do not share it with any third parties.
Contacting Azteco: We collect personal information when you contact Azteco with support requests, bug reports, or feature suggestions. We use this information to troubleshoot and to improve the quality of our Services. We use third-party platforms to manage support requests and to provide help center information.
We do not collect any personal information when you visit our website. We do analyze website traffic in aggregate to improve the quality of our services but all IP addresses are anonymized to prevent the collection of personal data.
3. Data sub-processors
To provide the Services, we rely on data sub-processors to process different categories of data. Processors never store data outside of the scope of their specific purpose and or in relation to the general day-to-day use of the Services.
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